# jandgproductmanagement.co.uk > AI-optimized mirror of jandgproductmanagement.co.uk containing 50 pages totalling 26,357 words of clean markdown content, structured data, and semantic HTML. Original source: https://jandgproductmanagement.co.uk/. Last updated: 2026-06-12T13:50:18.885Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Helping teams turn ServiceNow complexity into clear delivery outcomes. Delivered with confidence.](/content/site-root.html): Independent UK ServiceNow contractor for business analysis, product ownership, rapid proof of concepts, portal journeys, testing and UAT support. (1,472 words) ## Articles & Blog Posts - [how-one-engineer-solved-a-problem-nobody-knew-how-to-fix.html](/content/how-one-engineer-solved-a-problem-nobody-knew-how-to-fix.html) (1 words) - [the-day-the-ai-heard-its-first-voice/index.html](/content/the-day-the-ai-heard-its-first-voice/index.html) (1 words) - [the-hardest-product-decision-when-to-build-for-teams.html](/content/the-hardest-product-decision-when-to-build-for-teams.html) (1 words) - [security-is-a-feature-not-a-checkbox/index.html](/content/security-is-a-feature-not-a-checkbox/index.html) (1 words) - [your-product-isnt-just-saas-monetisations-other-faces.html](/content/your-product-isnt-just-saas-monetisations-other-faces.html) (1 words) - [the-feature-graveyard-nobody-talks-about/index.html](/content/the-feature-graveyard-nobody-talks-about/index.html) (1 words) - [discovery-when-we-replaced-users-with-dashboards/index.html](/content/discovery-when-we-replaced-users-with-dashboards/index.html) (1 words) - [category/agile/index.html](/content/category/agile/index.html) (1 words) - [Product Management](/content/category/product-management/index.html): Category Added in a WPeMatico Campaign (2,317 words) - [SEO](/content/category/seo/index.html): Category Added in a WPeMatico Campaign (1,453 words) - [Blog](/content/category/blog/index.html) (1,784 words) - [Consultants](/content/category/consultants/index.html) (1,486 words) - [Work](/content/category/work/index.html) (1,445 words) - [The $3,000 framework that quietly became table stakes](/content/the-3000-framework-that-quietly-became-table-stakes.html): Somewhere around 2021, I sat through a design thinking workshop where a senior VP put a Post-It on a whiteboard that just said “empathy.” Everyone nodded. Nobody asked what it meant. I think that was the moment I knew something had gone sideways with this framework. So I went back through our archive to see (1,021 words) - [“Product Management Is Broken,” and 7 Other Things PMs Said Over a Decade](/content/product-management-is-broken-and-7-other-things-pms-said-over-a-decade.html): In 2016, the PM job felt clean. Three jobs, one framework, minimal existential dread. Ten years later, a PM writes about burnout so deep that “just take a break” feels like a joke. Somewhere between those two moments, an entire profession lost the plot on what it was supposed to be.I spent the last week (1,121 words) - [2019](/content/category/2019/index.html) (1,784 words) - [The number hiding inside your churn rate](/content/the-number-hiding-inside-your-churn-rate/index.html): Brought to you by ExecReps.ai — AI-powered executive presence coaching for teams.There was a quarter where a product team I was advising felt good about their retention numbers. Churn was down. The trend line was moving in the right direction. Morale was high.Product Coalition is a reader-supported publication. To receive new posts and support my (813 words) - [Roast my resume – Product Manager with experience, but zero interview calls](/content/roast-my-resume-product-manager-with-experience-but-zero-interview-calls.html): https://preview.redd.it/rs8c08fll8hg1.jpg?width=2480&format=pjpg&auto=webp&s=054e9ac43f56f3174266bedfd63f81014d5237d0 Hey folks, I’ve been applying to Product Manager roles for a while now and my resume just isn’t getting shortlisted. Hardly any interview calls. I’m clearly missing something and I’d really appreciate brutally honest feedback — formatting, content, storytelling, impact, whatever you think is holding it back. A bit about me: Product Manager with (305 words) - [Feel like a failure – rethinking PM career](/content/feel-like-a-failure-rethinking-pm-career/index.html): When I became a product manager, I must be honest, I was completely not sure what I was really getting into. Now I am seriously rethinking if this is a suitable career for me. I'm an immigrant working in a non-English speaking country, so job security has always felt high-stakes for me. My first PM (722 words) - [Join me on Notes](/content/join-me-on-notes/index.html): I just published my first note on Substack Notes, and would love for you to join me there!Notes is a new space on Substack for us to share links, short posts, quotes, photos, and more. I plan to use it for things that don’t fit in the newsletter, like work-in-progress or quick questions.Go to NotesHow (478 words) - [Is Your Website an Asset or a Liability?](/content/website-security-warwick/index.html): Is Your Website an Asset or a Liability? Name * Email * Company * Website Address * Service * SSL Only SSL & GDPR Send Your website is at risk. I’m not saying this to try and scare you, but that’s the reality of the world we live in. More than 50,000 websites get hacked each day. (817 words) - [4 Seconds: How Fast Board Directors Decide You’re ‘Not Strategic](/content/4-seconds-how-fast-board-directors-decide-youre-not-strategic.html): Then I listened to the playback.47 filler words in 8 minutes. Uptalk on every third sentence. And it took me 2 minutes and 18 seconds to get to my actual point.I sounded like a junior analyst, not a product leader who’s been doing this since 2007.Jay here.After 17,000+ podcast downloads interviewing product leaders, building Product (254 words) - [Localization debt: the hidden bottleneck slowing down your launch](/content/localization-debt-the-hidden-bottleneck-slowing-down-your-launch.html): SummaryIn this episode, Jay Stansell interviews Andrew Sachs, a veteran in product strategy and localization. They discuss the concept of localization debt, the evolution of localization solutions, and the importance of integrating localization into product development from the start. Andrew shares insights on the differences between Smartling and Google Translate, the challenges of ensuring translation (404 words) - [First PM role was pre-PMF and messy — left without outcomes. How should I frame this?](/content/first-pm-role-was-pre-pmf-and-messy-left-without-outcomes-how-should-i-frame-this.html): Hello, I’m looking for advice and perspective. My first PM role was at a very early-stage startup (pre-PMF). I joined from the beginning and worked across discovery, strategy, information architecture, AI workflows, execution, and close coordination with engineering and design. Initially, I was actively involved in discovery. Over time, the founder took over most customer (591 words) - [How do you actually know if your PM interview answers are good? I couldn’t find a good answer so I built something](/content/how-do-you-actually-know-if-your-pm-interview-answers-are-good-i-couldnt-find-a-good-answer-so-i-built-something.html): I've been deep in PM interview prep and kept running into the same frustrations. After answering a practice question, I genuinely had no idea if it was good. I'd finish and think — was that structured enough? Did I go deep enough? Did I make too many assumptions instead of asking the right clarifying questions (440 words) - [[EP100 Operational Clarity: How to Make Digital Change Visible, Measurable & Scalable](/content/ep100-operational-clarity-how-to-make-digital-change-visible-measurable-scalable/index.html)](/content/ep100-operational-clarity-how-to-make-digital-change-visible-measurable-scalable.html): SummaryIn this episode of the Product Coalition podcast, Jay Stansell speaks with Val Coin, a Digital Transformation Specialist at Via Technology. They discuss the importance of systems in driving growth, the principles of effective change management, and how to identify opportunities for process improvement. Val emphasizes the need for curiosity and clarity in systemizing businesses, (401 words) - [EP98 The Death of Top-Down Product Management](/content/ep98-the-death-of-top-down-product-management/index.html): SummaryIn this conversation, Jay Stansell and Margaret-Ann Seger discusses the importance of empowering teams through a bottoms-up leadership approach, emphasizing the need for autonomy and innovation within organizations. He shares insights on establishing guardrails for innovation, the significance of cross-functional collaboration, and the role of hackathons in generating ideas. Stansell also explores the integration of (383 words) - [After 3+ years as a PM at B2C and B2B Product based Companies, I built a no-Bullshit roadmap for breaking into Product Management [Free, structured, ugly but works]](/content/after-3-years-as-a-pm-at-b2c-and-b2b-product-based-companies-i-built-a-no-bullshit-roadmap-for-breaking-into-product-management-free-structured-ugly-but-works.html): Background: I've spent 3+ years as a Product Manager across unicorn, B2B and B2C product startups. Watched too many hardworking people struggle to break into PM, not because they lack talent, but because they don't know where to start. PM isn't rocket science. Anyone can get in if they follow the right structure. So I (448 words) - [How vulnerable is PM to AI Lay-offs? How far off are we?](/content/how-vulnerable-is-pm-to-ai-lay-offs-how-far-off-are-we.html): WDYT? 3 years? 5? submitted by /u/b3_n1ce [link] [comments] (210 words) - [Management Consultancy](/content/category/management-consultancy/index.html): Category Added in a WPeMatico Campaign (878 words) - [How to get started as a product manager? (Genuinely asking)](/content/how-to-get-started-as-a-product-manager-genuinely-asking.html): Hi Reddit friends, Failed in 2021 Failed miserably in 2022 Again in 2023 Wandered around as if I’m a millionaire (but not) in search of “purpose in life” later figured out that purpose isn’t something which comes to you but you should go find it out!! Now I’m REALLY interested in learning about product management (336 words) - [EP97 What Engineers Wish PMs Knew](/content/ep97-what-engineers-wish-pms-knew/index.html): SummaryIn this episode of the Product Coalition podcast, host Jay Stansell speaks with Ali Havishji about the critical relationship between engineers and product managers. They discuss the importance of aligning on outcomes, building trust, and effective communication strategies. Ali emphasizes the shift from traditional product requirement documents to prototypes, the need for measurable engineering performance, (415 words) - [As a PM can your EM be your ‘pseudo’ Manager. Also, is my Manager’s behavior normal, is this Role normal?](/content/as-a-pm-can-your-em-be-your-pseudo-manager-also-is-my-managers-behavior-normal-is-this-role-normal.html): submitted by /u/iamgroot102 [link] [comments] (198 words) - [How do you handle the gap between feature requests and implementation?](/content/how-do-you-handle-the-gap-between-feature-requests-and-implementation.html): Currently wrestling with feedback synthesis. Users submit requests → I write tickets → devs code → 2-3 week cycle. By then momentum is lost. I've been exploring whether AI could bridge this gap faster. Anyone solved this elegantly? submitted by /u/Ill_Interaction3910 [link] [comments] (231 words) - [I’ve Refined My Resume 50 Times. Why Does Every Application Still Feel Wrong?](/content/ive-refined-my-resume-50-times-why-does-every-application-still-feel-wrong.html): Any other PMs in the job market struggling with this? I feel like I’ve fallen into a loop where I spend more time optimizing applications than actually applying. The frustrating part is that I’ve already done all the things you’re supposed to do. I’ve had my resume reviewed by recruiters, PMs, hiring managers, friends, career (500 words) - [Users of Urban Company app – Want to understand your experience](/content/users-of-urban-company-app-want-to-understand-your-experience.html): Hello Everyone! Please spare a min or two to take this survey for a product research I'm doing on Urban company app. I would really like to understand your experience https://docs.google.com/forms/d/e/1FAIpQLSdpd_h8FupRdXGneIBvY9ZRcMDEe4fBbWo715L-4J00_x9i2w/viewform?usp=header submitted by /u/Wise_Reference_1811 [link] [comments] (227 words) - [Feeling lost in CS/AI. Don’t enjoy coding much, interested in Product Management instead. What should I do?](/content/feeling-lost-in-cs-ai-dont-enjoy-coding-much-interested-in-product-management-instead-what-should-i-do.html): Hey everyone, I'm about to enter my 4th year of engineering (AI/CS), and honestly, I've been feeling pretty lost lately. I've tried getting into DSA multiple times because everyone says it's important, but it just never clicked for me. It's not that I can't do it, but I genuinely don't enjoy it, and every time (521 words) - [What is asked in Tiktok PM new grad role interview?](/content/what-is-asked-in-tiktok-pm-new-grad-role-interview-i-have-an-30-minutes-interview-coming-up-after-an-oa-any-insights-will-be-will-appreciated.html): submitted by /u/Keen_Learner29 [link] [comments] (209 words) - [Managing a remote team got easier once we focused on communication rules, not communication volume](/content/managing-a-remote-team-got-easier-once-we-focused-on-communication-rules-not-communication-volume.html): Managing a remote team has made me think that the issue usually is not that people are not communicating enough. It is more often that the team has no shared system for communication. For example: status updates happen in random places decisions live in private chats or disappear in meetings nobody knows what should be (273 words) - [Top 10 Biggest Challenges Product Managers Face Today 2026](/content/top-10-biggest-challenges-product-managers-face-today-2026.html): Hi everyone, I am new to the group and have been a practicing Product Manager for 3+ years. I am not an expert and still learning and growing my skills as a Product Manager. I am currently conducting personal research to see what actual boots on the ground Product Managers are seeing and experiencing as (300 words) - [Wrote something on voice AI UX and I’m honestly not sure the arguments hold up.](/content/wrote-something-on-voice-ai-ux-and-im-honestly-not-sure-the-arguments-hold-up.html): The piece is about why voice AI feels broken even when the model is fine. My hunch is mostly UX: perceived latency, interruption handling, confirmation loops, channel handoffs that drop all context. I'm working from observation and a bit of initial production experience, and I'd rather find out I'm wrong from people actually building this (326 words) - [In-progress job search as Principal/Staff PM](/content/in-progress-job-search-as-principal-staff-pm/index.html): Sankey diagram Due to a toxic boss, I started looking outside for a new job - Principal or Staff IC PM role - earlier in the first week of April. Applied to 89 postings (mostly using HiringCafe and LinkedIn to source roles (posted within the last week), then match with Claude against the context it (435 words) - [How do you track product decisions so you don’t lose the original reasoning months later?](/content/how-do-you-track-product-decisions-so-you-dont-lose-the-original-reasoning-months-later.html): In a previous role, we shipped a feature that didn’t move the metric we expected. When leadership asked why we built it, we struggled to clearly show: • What evidence we had at the time • What assumptions we were making • Who aligned on the decision Most of the context was buried in Slack (291 words) - [Contract Services For Any Organisation](/content/home/index.html): Book An Intro Meeting (100% Free, No Obligation) Product Owner With a sprinkle of creativity and a dash of strategy, I transform your ideas into tangible products. I'll gather requirements, prioritise features, and ensure smooth development. Think of me as the bridge between your vision and reality. I'll collaborate, communicate, and keep you in the (514 words) - [Uncategorized](/content/category/uncategorized/index.html) (542 words) - [post-sitemap-xml.html](/content/post-sitemap-xml.html) (1 words) - [sitemap-xml.html](/content/sitemap-xml.html) (1 words) - [page-sitemap-xml.html](/content/page-sitemap-xml.html) (1 words) - [category-sitemap-xml.html](/content/category-sitemap-xml.html) (1 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives